Effective Date: January 1, 2025
At Gilded Grace Engraving LLC, we are committed to safeguarding your privacy and ensuring your personal information is handled with the utmost care and consideration. As connoisseurs of style and tradition, we understand the importance of maintaining the trust of our valued customers. This Privacy Policy is being used for that purpose only.
Information Collection
Personal Information
In order to provide you with our exceptional engraving services and personalized products, we collect certain personal information, such as your name, email address, phone number, and payment details. This information is gathered through various touchpoints, including our website’s contact forms, email subscriptions, and secure purchase transactions.
Non-Personal Information
Your personal and non-personal information is utilized for a variety of purposes, each designed to elevate your experience with Gilded Grace Engraving. These include:
- Fulfilling your orders and delivering the high-quality, personalized products you’ve entrusted us to create
- Communicating with you about the status of your order, special offers, and other updates that may be of interest
- Continuously improving our website’s design and user experience, ensuring it remains a seamless and elegant platform for your interactions
- Complying with any legal obligations and protecting the rights of our business and our customers
Information Sharing and Disclosure
Third-Party Service Providers
In order to effectively deliver our services, we may share your personal information with select third-party partners, such as payment processors and shipping carriers. Rest assured, we have carefully vetted these providers and implemented strict safeguards to protect the confidentiality of your data.
Legal Requirements
There may be instances where we are required to disclose your information in order to comply with legal obligations or to protect the rights and safety of Gilded Grace Engraving, our customers, or the public. We will always strive to maintain the highest standards of discretion in such situations.
Data Security and Retention
Safeguarding the security and privacy of your information is of the utmost importance to us. We have implemented robust measures, including advanced encryption protocols and strict access controls, to prevent unauthorized access, use, or disclosure of your personal data.
Your information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it will be securely disposed of in accordance with our data retention policies.
Your Rights
As a valued customer of Gilded Grace Engraving, you have the right to access, update, and request the deletion of your personal information. You also have the ability to opt-out of any marketing communications you no longer wish to receive. Should you have any questions or concerns regarding your rights, please don’t hesitate to contact us.
Cookies and Tracking Technologies
To enhance your browsing experience and gather non-personal data to improve our services, we utilize cookies and similar tracking technologies on our website. You have the ability to manage your cookie preferences through your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to the Privacy Policy
We are committed to maintaining the transparency of our privacy practices. Should we need to update this Privacy Policy in the future, we will notify you via email or a prominent notice on our website. We encourage you to review the policy periodically to stay informed of any changes.
Contact Us
For any inquiries or concerns regarding our Privacy Policy, please don’t hesitate to reach out to us at info@gildedgraceengraving.com. We take the privacy and security of your information seriously. We are dedicated to addressing your questions with the utmost care and attention.
